Our contact details
Name: Claire Cornell
The type of information we have
We currently collect and process the following information:
Personal identifiers including name, phone number, email address, and organisation name
Identifiers associated with website browsing activity which is collected by our website hosting provider Wix (see the cookie section below)
How we get the information and why we have it
The personal information we process is provided to us directly by you for one of the following reasons:
You have provided your details to allow us to keep you informed about our products and services
You have provided your details to allow us to provide a product or service
Under the Data Protection Act 2018 and General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting us at the address above
We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to provide the service requested, send you details of the products and services we offer, and to process your directory listing.
How we store your information
To help us with our core business activities we use email provided by Virgin Media. Your email will be securely stored in Virgin’s service and also downloaded to our computer where it will be protected.
We keep your contact details and emails for up to 7 years after the last interaction. We will then dispose of your information by securely deleting it. We only keep your information in the UK.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the details above if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data or dealt with your requests.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113